Conduct

As a student of Vocalize GR LLC, I understand that I am partially responsible for my progress. Therefore;

  • I agree to arrive for lessons fit and prepared to fully participate.

  • I agree to be cooperative in lessons and respectful to my instructor.

  • I understand that my ability to establish a practice routine outside of the lesson space will have a direct impact on how quickly I progress.

  • I understand that voice lessons have the potential to bring up emotional responses and strong feelings. I acknowledge that my instructor is available and prepared to hold space for these instances but is not a licensed therapist or counselor.

  • I understand that I am to notify my instructor of vocal strain, fatigue, or injury (present or historical) throughout our time working together. I acknowledge that failure to do so could result in personal injury to my voice.

  • I understand that failure to adhere to these policies may result in lessons being forfeited and/or canceled permanently

Scheduling + Attendance

As a student of Vocalize GR LLC, I understand that -​

  • I am responsible for ensuring I have a reliable internet connection, working video equipment with a microphone, and an environment that is safe, comfortable, and appropriate for attending an online lesson (minimal background noise, etc.)

  • I am responsible for confirming that my scheduled sessions are correct for the time zone I am in, as my instructor may not be in the same time zone as me.

  • It is my responsibility to arrive on time for my scheduled lesson(s). If I am late to my lesson (but not so late that the lesson is canceled), the lesson will still end at the originally scheduled time. If I am more than 15 minutes late to my lesson, I will be presumed a “no-call no-show”, my lesson will be forfeited, and I will be billed in full per the cancellation policy below.

Cancellation

As a student of Vocalize GR LLC, I understand that -​

  • All 1:1 lessons (virtual or in-person), workshops, and group classes are subject to these terms. Policies are in place to protect everyone’s time, support fairness, and ensure the sustainability of a small business.

General Terms

  • Workshops & Group classes are nonrefundable after 48 hours of purchase.

  • Email reminders are sent before each appointment as a courtesy.

  • Accessibility: If you need accommodations due to a disability, please let us know during your intro lesson or email/text Alison. You do not need to disclose any personal details, and we’re happy to offer flexible scheduling or cancellation options.

Notice & Cancellation Policy

  • 48+ Hours Notice:
    Lessons cancelled with at least 48 hours’ notice can be rescheduled within the same week at no additional charge, subject to availability.

  • 24–48 Hours Notice:
    Late cancellations with less than 48 hours’ notice (but more than 24 hours) will be charged 50% of the regular lesson fee.

  • Less than 24 Hours Notice:
    Lessons cancelled with less than 24 hours’ notice are charged in full.

  • No-Call / No-Show:
    If you are more than 15 minutes late without notice, it will be considered a no-call / no-show and the lesson will be charged in full. A $15 rescheduling fee will apply to rebook.

  • Emergencies:
    Genuine emergencies will be considered on a case-by-case basis. Communication with Alison is required.

  • Instructor Cancellations:
    If Alison needs to cancel a lesson, there will be no fee, and you will be offered a makeup lesson or full refund.

  • Payment for Fees:
    All fees for late cancellations or no-shows must be paid prior to the next scheduled lesson.

Sick Policy (In-Person Lessons Only)

  • If you’re not feeling well, you are encouraged to switch your in-person lesson to a virtual session.

  • Notify us at least 1 hour before your scheduled time, and no rescheduling fee will be charged.

  • If you’re unable to switch to virtual, please consider wearing a mask during your lesson.

Send-a-Friend Option

  • If you must cancel within 24 hours and cannot attend, you may send a friend or stand-in to take your place at no extra cost.

  • The full lesson or class price still applies, but no rescheduling fee will be charged.

Repeat Cancellations

  • If you cancel or miss three lessons within a three-month period, your enrollment may be reviewed and subject to termination.

Instructor Rescheduling

  • If Alison needs to reschedule, there will be no fee, and you’ll have the option to receive a refund or move your lesson to another time.

Mask Policy

As a student of Vocalize GR LLC, I understand that -​

  • While masks are not required in the studio, we kindly ask that you consider wearing one if you are feeling unwell.

  • Please inform Alison and anyone else present if you are experiencing symptoms, so they can make an informed decision about whether to wear a mask themselves.

  • Masks are available in the studio for anyone who needs one.

  • For your comfort and safety, an air purifier runs during working hours in our 250 sq. ft. space to support air quality and reduce viral load.

Acknowledgment Form

Please fill this out prior to your first session with Vocalize GR