I agree to arrive for lessons fit and prepared to fully participate.
I agree to be cooperative in lessons and respectful to my instructor.
I understand that my ability to establish a practice routine outside of the lesson space will have a direct impact on how quickly I progress.
I understand that voice lessons have the potential to bring up emotional responses and strong feelings. I acknowledge that my instructor is available and prepared to hold space for these instances but is not a licensed therapist or counselor.
I understand that I am to notify my instructor of vocal strain, fatigue, or injury (present or historical) throughout our time working together. I acknowledge that failure to do so could result in personal injury to my voice.
I understand that failure to adhere to these policies may result in lessons being forfeited and/or canceled permanently

I am responsible for ensuring I have a reliable internet connection, working video equipment with a microphone, and an environment that is safe, comfortable, and appropriate for attending an online lesson (minimal background noise, etc.)
I am responsible for confirming that my scheduled sessions are correct for the time zone I am in, as my instructor may not be in the same time zone as me.
It is my responsibility to arrive on time for my scheduled lesson(s). If I am late to my lesson (but not so late that the lesson is canceled), the lesson will still end at the originally scheduled time. If I am more than 15 minutes late to my lesson, I will be presumed a “no-call no-show”, my lesson will be forfeited, and I will be billed in full per the cancellation policy below.

All 1:1 lessons (virtual or in-person), workshops, and group classes are subject to these terms. Policies are in place to protect everyone’s time, support fairness, and ensure the sustainability of a small business.

Workshops & Group classes are nonrefundable after 48 hours of purchase.
Email reminders are sent before each appointment as a courtesy.
Accessibility: If you need accommodations due to a disability, please let us know during your intro lesson or email/text Alison. You do not need to disclose any personal details, and we’re happy to offer flexible scheduling or cancellation options.

48+ Hours Notice:
Lessons cancelled with at least 48 hours’ notice can be rescheduled within the same week at no additional charge, subject to availability.
24–48 Hours Notice:
Late cancellations with less than 48 hours’ notice (but more than 24 hours) will be charged 50% of the regular lesson fee.
Less than 24 Hours Notice:
Lessons cancelled with less than 24 hours’ notice are charged in full.
No-Call / No-Show:
If you are more than 15 minutes late without notice, it will be considered a no-call / no-show and the lesson will be charged in full. A $15 rescheduling fee will apply to rebook.
Emergencies:
Genuine emergencies will be considered on a case-by-case basis. Communication with Alison is required.
Instructor Cancellations:
If Alison needs to cancel a lesson, there will be no fee, and you will be offered a makeup lesson or full refund.
Payment for Fees:
All fees for late cancellations or no-shows must be paid prior to the next scheduled lesson.

If you must cancel within 24 hours and cannot attend, you may send a friend or stand-in to take your place at no extra cost.
The full lesson or class price still applies, but no rescheduling fee will be charged.

If you cancel or miss three lessons within a three-month period, your enrollment may be reviewed and subject to termination.

If Alison needs to reschedule, there will be no fee, and you’ll have the option to receive a refund or move your lesson to another time.

Acknowledgment Form

Please fill this out prior to your first session with Vocalize GR